Bae’s FAQ’s

  • Head to BOOK NOW on our Home Page and create an account on Momence. You can book, reschedule and cancel any of your classes via the Momence App.

  • Late comers: no client will be allowed to enter past start time please arrive 5-10 mins early to avoid your spot given away to a standby student.

  • We get it, life gets busy and plans can change. This is why we have implemented our cancellation policy. If you have booked to attend a class and wish to cancel your attendance, please do so through the online booking system. We will accept cancellations 7 hours prior to the scheduled class.

    Baeside Hot will not accept cancellations via phone, e-mail, social media or any other method other than the online booking system.

    Any cancellations after the 7 hour mark will be considered a Late Cancel. If you do not cancel your class and you do not attend, you will be considered a No Show. This includes classes you are added into from the waitlist.

    Early Cancel ($0): If you can no longer make your class and cancel your booking at least 9 hours before the class start time, you wont forfeit the session or pay a fee.

    Late Cancel ($10): If you cancel within 9 hours of the class start time, you will forfeit the session, and be charged a one-off cancellation fee of $10.

    No-show ($10): If you don't cancel your class prior to the class start time and do not attend, you will forfeit your session and be charged a one-off cancellation fee of $15.

    Clients with a casual pass or class package will result in the loss of one class for each Late Cancel and No-Show.

    Cancellation and No-Show fees will be applied at the end of the week.

    By booking online you are agreeing to the cancellation and no-show policy.

  • Our studio is heated up to a toasty 34 degrees using infrared heated panels.

  • If the class you would like to attend at the Baeside Hot is full we encourage you to join the waitlist. If/when a place becomes available you will receive an email or text no later than 2 hours prior to the class start time informing you that you’re in the class.

  • 1. Drink bottle.

    2. Full Size sweat towel or towel hire is available for the hot room for $2.

  • There is a parking lot behind the Studio (access via Becroft Mews lane) You can also find 2 hour off street parking on both Stevedore St and Douglas Parade.

  • - Cubicles to store your personal belongings.

    - Bathrooms/ Shower

    - Filtered water (chilled).

    - Towel hire available for the hot mat studio ($2 per towel).

  • Unfortunately we do not allow pregnant clients in the hot room during any trimester due to safety.

  • If you’re someone who is nursing an injury, unfortunately our dynamic group classes may not be the best place to start. However please reach out to us prior to booking your class to discuss your options further hello@baesidehot.com.au

  • Our studio hold up to 16 patrons, with class capacity on the smaller side, we’ll ensure you all get the support you deserve.

  • No problem Bae, please arrive 10 minutes early so you can meet your trainer and they can take you through the studio facilities. Leave all your personal belongings in the lockers provided except for your drink bottle and towel!

  • First time joining us on the mat or reformer. Don't stress, we've got you covered. Please arrive 10 minutes early so you can meet your trainer and they can take you through the studio facilities. Leave all your personal belongings in the cubicles provided except for your drink bottle and towel!

  • The minimum age to attend any hot mat classes at Baeside Hot is 16 years.